Frequently Asked Questions
Find answers to common questions below. If you can't find what you're looking for, please don't hesitate to contact us.
General & Licensing
What is the difference between the Free and PRO versions of DB CommanderX™ for SQLite?
The Free version provides all the core features you need to view, edit, and run queries on standard SQLite databases. The PRO version unlocks advanced features such as database encryption with SQLCipher (AES-256), an ad-free experience, and priority support.
What are the different ways to get PRO features?
We offer two main paths to get PRO access, depending on your preference:
- Subscription (in the free app): You can unlock all PRO features within the free DB CommanderX™ for SQLite app by purchasing a flexible subscription plan. This is great for ongoing access and support.
- One-Time Purchase (separate app): If you prefer a single payment for lifetime access, you can purchase our separate premium app, DB CommanderX™ PRO for SQLite, from the Google Play Store.
What does the "Remove Ads" purchase do?
The "Remove Ads" option is a small, one-time purchase within the free app that permanently removes all advertisements. Important: This purchase does NOT unlock any PRO features like encryption. It only removes ads.
If I make a purchase, can I use it on my other devices?
Yes. All your purchases (subscriptions, one-time payments, or the PRO app itself) are tied to your Google Account. As long as you use the same Google Account on your other Android devices, you can access your purchased content without buying it again. Use the "Restore Purchase" option within the app if your access isn't activated automatically.
Technical & Features
How do I open an encrypted database?
You must have PRO access to open an encrypted database (SQLCipher). When selecting the database file, the application will prompt you to enter the correct password or key phrase to decrypt and open the database.
I'm getting a "database is locked" error. What does this mean?
This error usually occurs if another process or application is accessing the same database file at that moment. Ensure no other applications (including possibly a code editor on your PC if connected) are holding the .db file open, and then try again.
Is the 'Modify Table' feature safe? Is there a risk of data loss?
This feature is powerful but carries inherent risks, especially when changing data types on columns that already contain data. While we provide a rollback feature, we strongly recommend that you create a full backup of your .db file before performing any significant schema modifications. For more details, please read our Disclaimer.
Can I open databases from Google Drive or other cloud storage?
Currently, you need to download the database file to your device's local storage first before opening it with DB CommanderX™ for SQLite. Support for opening files directly from cloud storage is being considered for a future update.
Troubleshooting & Support
The app crashed or force-closed. What should I do?
We apologize for the inconvenience. If you see a "Send crash report" dialog from Google Play, please submit the report. It greatly helps us as it contains anonymous technical information we need to find and fix the issue in the next update.
I found a bug or have a new feature request. Where can I submit it?
We greatly appreciate user feedback! Please send your detailed bug reports or feature requests via email to support@rubrikpulsa.com. Our team will review it.